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super slow when I click on a contact in the Company Screen

New Member
Posts: 4
Country: United States

super slow when I click on a contact in the Company Screen

When I view a company - and want to see more detail on a Contact at that company  - I click the link to the contact... and it takes like 20 seconds for the contact to come up...

 

Do I have something set up wrong?  Is it searching every contact in my database first?  I have aboutr 2000 contacts.

Moderator
Posts: 4,395
Country: USA

Re: super slow when I click on a contact in the Company Screen

Greg,

 

It is helpful if you can provide your ACT! version number, operating system, and any other details on what you were doing when the problem occured, so that our members can more easily assist you. 

New Member
Posts: 4
Country: United States

Re: super slow when I click on a contact in the Company Screen

Next time - I will. Thanks for the tip.  My problem went away when I re-indexed.

 

Thanks.

 

Greg

Moderator
Posts: 4,395
Country: USA

Re: super slow when I click on a contact in the Company Screen

Great!  Thanks for coming back and letting us know how it was resolved.

 

 

Moderator
Posts: 4,395
Country: USA

Re: super slow when I click on a contact in the Company Screen