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set up email...when the wizzard doesn't see outlook?

New Member
Posts: 1
Country: USA

set up email...when the wizzard doesn't see outlook?

i have used act for years but never set up email... would like to now but it doesn't list outlook or any other options in the box in the tutorial or wizzard.  how do I get act to access outlook?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: set up email...when the wizzard doesn't see outlook?

Hello Rickmirandette,

Welcome to the Sage ACT! Online Community!

 

Here is an article which addresses this situation: KB Article 23426

 

You didn't mention which versions of Sage ACT! and Outlook you have, please provide that information so we can determine if they are compatible.  Note: Sage ACT! will not integrate with Outlook if Outlook is installed in 64bit mode, it will only integrate with Outlook 32bit.

Greg Martin
Sage