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sending e-mail through Act using Outlook, there are no add-ins or any Act icons in Outlook.

New Member
Posts: 3
Country: United States

sending e-mail through Act using Outlook, there are no add-ins or any Act icons in Outlook.

I can not record any history when sending or receiving e-mail with Outlook with Act

 

I am using Windows Vista 64 bit. I installed Act 2009  v11.0

 

When sending e-mail through Act using Outlook, there are no add-ins or any Act icons in Outlook.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: sending e-mail through Act using Outlook, there are no add-ins or any Act icons in Outlook.

If you are not seeing any ACT! icons in the Outlook toolbar, then make sure the ACT! Address Book has been properly added to Outlook. Please see the following Knowledgebase articles:

 

Outlook 2007

How To Add My ACT! By Sage Address Book To Microsoft® Outlook® 2007 

 

 

Outlook 2002-2003

How to Add My ACT! Address Book to Microsoft® Outlook® 2003, Outlook 2002 (XP)

 

 

You may also refer to this Knowledgebase article for troubleshooting:

 

ACT! Icon Missing From Outlook® Tool Bar

 

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.