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secondary web site and secondary e-mail locked or missing ACT 2009

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Copper Super Contributor
Posts: 34
Country: United States
Accepted Solution

secondary web site and secondary e-mail locked or missing ACT 2009

Is the seconday e-mail and secondary web site part of the contact records, or part of a secondary contact record?

 

I put an existing field called secondary email on my contact layout to have an alternative email address for my contact. But when I try to use it and type something in it, it will not let me. The field is not grayed out, it is just not clickable. Why is it in the layout designer field selection dropdown box, but not listed in the tools>fields contact list as an existing field?


Accepted Solutions
Solution
Accepted by topic author vcli
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: secondary web site and secondary e-mail locked or missing ACT 2009

The ones starting the Secondary are only for Secondary contacts in the Secondary tab.

 

Create you own Email 2 field and add it

View solution in original post


All Replies
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: secondary web site and secondary e-mail locked or missing ACT 2009

What steps did you use to add the field?

Did you add it to the database (Drfine Fields) or through the Layout?

Copper Super Contributor
Posts: 34
Country: United States

Re: secondary web site and secondary e-mail locked or missing ACT 2009

I did not add the fields, they were already there in ACT. There are many fields starting with the word "Secondary" in the layout designers properties window data field value dropdown box. As you know, this drop down box lists all the available fields that are not yet used in (placed on) the layout window. There are about 19 of these "secondary" fields from "secondary address 1" to "secondary zip code". I did not create them, they were already in ACT. But they do not show up under the define fields editor window.
Solution
Accepted by topic author vcli
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: secondary web site and secondary e-mail locked or missing ACT 2009

The ones starting the Secondary are only for Secondary contacts in the Secondary tab.

 

Create you own Email 2 field and add it