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sage act pro 2012 version 14.1.108

New Member
Posts: 2
Country: USA

sage act pro 2012 version 14.1.108

 Using sage act pro 2012 version 14.1.108,  using old versions of act it worked, we are using just the basics probably we should just go back.  Contacts entered will not save.

 

enter contact, save, look up contact to check, it isn't there,   ??

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: sage act pro 2012 version 14.1.108

Try doing a refresh.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 2
Country: USA

Re: sage act pro 2012 version 14.1.108

Ok I hit refresh,does it happen instantly No progress bar or any activity is evident

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: sage act pro 2012 version 14.1.108

It happens right away. 

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Silver Contributor
Posts: 1,813
Country: USA

Re: sage act pro 2012 version 14.1.108

We have seen some issues if someone has customized or "misused" the contact field where entering doesn't have the results you would think. 

 

Try looking up by create date = today

 

Lookup, Other fields, Create date - set criteria = Today

 

Do you show any records?

 

If they show up this way, and not when doing a lookup, could have something to do with a combination of how your database was customized and / or how it was converted.

 

Also, try against the demo database. are you able to add records here?  this also could indicate a problem with your database.

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Jon Klubnik| ActTrainer.com
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