07-03-2012 02:40 PM
Hello ACT people!
I'm running a custom report on a set of clients, and when i have those clients in the current lookup, and I run the report, i only get about 20% of the people listed in the current look-up.
I try highlighting them all, still get the same result.
I'm not sure how to get the report to produce for all the clients in my lookup.....
thank you, and I hope you have/had a great 4th of July!
07-03-2012 03:36 PM
Without exmining the report template there's no way to know.
There is a third party book with comprehensive training information on the ACT! reports, here is the link.
Full disclusure I wrote the reports chapters of the book.
07-04-2012 06:17 AM
Without knowing exactly what information you're trying to pull through it will be difficult to tell but there is a setting that may limit the contacts if they do not meet the critera of a subreport.
Try following this article and seeing if this helps - 16524
If not please detail what type of report you have, what fields have been added and what subreports you have in it.
07-05-2012 12:06 PM
Thank you for your feedback.
This is a custom report that a former employee created. When it prints correctly, it produced a list of our clients with a checklist (rectangular boxes) for each that we use to confirm that certain reports were saved and mailed. (hope that makes sense).
I went into each section of the report (Header 1, Header, Contact, Footer) and for each one I turned off "HideOnEmptySubreport".....but this didn't change the output.
I still only get 5 pages and the clients with last names A thru the beginning of H.
When I run the Contact Status report, I get all 150 contacts in the report....
I know it's not a ton of information, so I appreciate the feedback and insight. I suppose I'll end up just creating a new report......
07-05-2012 01:36 PM
Set the maximum pages property to zero.
07-05-2012 02:21 PM
thanks guys....i just decided to use a current report and modify it for my purposes, worked great.
I appreciate your time!