running a report with "current lookup" doesn't give me all results, only some

[bendoperations]

Hello ACT people!

I'm running a custom report on a set of clients, and when i have those clients in the current lookup, and I run the report, i only get about 20% of the people listed in the current look-up.

I try highlighting them all, still get the same result.

I'm not sure how to get the report to produce for all the clients in my lookup.....

thank you, and I hope you have/had a great 4th of July!

[Roy_Laudenslager]

Without exmining the report template there's no way to know.

There is a third party book with comprehensive training information on the ACT! reports, here is the link.

https://www.packtpub.com/sage-act-2011-dashboard-and-report-cookbook/book

Full disclusure I wrote the reports chapters of the book.

[ChrisH]

Without knowing exactly what information you're trying to pull through it will be difficult to tell but there is a setting that may limit the contacts if they do not meet the critera of a subreport.

Try following this article and seeing if this helps - 16524

If not please detail what type of report you have, what fields have been added and what subreports you have in it.

[bendoperations]

Hi Chris,

Thank you for your feedback.  

This is a custom report that a former employee created.  When it prints correctly, it produced a list of our clients with a checklist (rectangular boxes) for each that we use to confirm that certain reports were saved and mailed.   (hope that makes sense).

I went into each section of the report (Header 1, Header, Contact, Footer) and for each one I turned off "HideOnEmptySubreport".....but this didn't change the output.

I still only get 5 pages and the clients with last names A thru the beginning of H.

When I run the Contact Status report, I get all 150 contacts in the report....

I know it's not a ton of information, so I appreciate the feedback and insight.  I suppose I'll end up just creating a new report......

Thanks, Jon

[Roy_Laudenslager]

Set the maximum pages property to zero.

[bendoperations]

thanks guys....i just decided to use a current report and modify it for my purposes, worked great.

I appreciate your time!