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return address not printing

Tuned Listener
Posts: 5
Country: United States

return address not printing

Hello.  I am editing an evelope template.  I have deleted the default return address, and put in something else, using the text boxes.  When I preview the envelope, it appears correctly, but when I print, it is missing.  I tried this with both US legal and US letter (not sure of the difference).  Any ideas?

 

Also, I have read lots about eliminating spaces in the address lines.  What about vertical spacing in the address?  Again when I preview, it looks good, but when I print, there is too much space between the street address and the city/state line.  Is that the same issue I have read about?

 

I am new to ACT, but find this very cumbersome,  Am I missing something?  What would the purpose of the extra spacing be in the first place?  Thank you for this forum or I would be totally lost.

 

Lisa