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restore custom user links from the Web Info tab of a previous version

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Copper Contributor
Posts: 19
Country: United States
Accepted Solution

restore custom user links from the Web Info tab of a previous version

I'm upgrading to v18 pro from v16 pro where I had many custom web links.  Can I import them into v18 in some way?


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Solution
Accepted by topic author ddinnsen
‎02-23-2016 05:48 AM
Moderator
Posts: 131
Country: United_Kingdom

Re: restore custom user links from the Web Info tab of a previous version

Hi there, unfortunately there is no way of doing this within Act! as standard. With version 18, the web info tab is now a shared tab, all users see the same information, and it is controlled by the Administrator. Because of this change in how the tab is managed, when you upgrade from a previous version it will reset the links back to the default setting, and any custom links will need to be recreated.

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Solution
Accepted by topic author ddinnsen
‎02-23-2016 05:48 AM
Moderator
Posts: 131
Country: United_Kingdom

Re: restore custom user links from the Web Info tab of a previous version

Hi there, unfortunately there is no way of doing this within Act! as standard. With version 18, the web info tab is now a shared tab, all users see the same information, and it is controlled by the Administrator. Because of this change in how the tab is managed, when you upgrade from a previous version it will reset the links back to the default setting, and any custom links will need to be recreated.