restore custom user links from the Web Info tab of a previous version

[ddinnsen]

I'm upgrading to v18 pro from v16 pro where I had many custom web links.  Can I import them into v18 in some way?

[Steven_Jackson · Accepted solution]

Hi there, unfortunately there is no way of doing this within Act! as standard. With version 18, the web info tab is now a shared tab, all users see the same information, and it is controlled by the Administrator. Because of this change in how the tab is managed, when you upgrade from a previous version it will reset the links back to the default setting, and any custom links will need to be recreated.

[Steven_Jackson · Accepted solution]

Hi there, unfortunately there is no way of doing this within Act! as standard. With version 18, the web info tab is now a shared tab, all users see the same information, and it is controlled by the Administrator. Because of this change in how the tab is managed, when you upgrade from a previous version it will reset the links back to the default setting, and any custom links will need to be recreated.