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remote database sync no longer working.

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New Member
Posts: 2
Country: USA
Accepted Solution

remote database sync no longer working.

When i try to sync to our main database from the remote database it fails. the error messages state to check main database and allow sync-it is checked, check to make sure you are connected to the sync service-we have hamachi and it looks fine,and check to make sure you are connected to the network- we are. This stopped working after 11-14-12. Has anyone had this problem? Thanks.


Accepted Solutions
Solution
Accepted by topic author louis knox
‎09-25-2015 03:20 AM
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: remote database sync no longer working.

Hello Louis,

Welcome to the Sage ACT! Online Community!

 

It was reported by another Community member, that Hamachi changed their IP naming scheme last month - here is a post with more information: http://community.act.com/t5/Sage-ACT/Hamachi-ACT-synchronisition-changes-November-2012/m-p/231410#M6...

 

Instructions for resolving are included in the post.

Greg Martin
Sage

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Solution
Accepted by topic author louis knox
‎09-25-2015 03:20 AM
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: remote database sync no longer working.

Hello Louis,

Welcome to the Sage ACT! Online Community!

 

It was reported by another Community member, that Hamachi changed their IP naming scheme last month - here is a post with more information: http://community.act.com/t5/Sage-ACT/Hamachi-ACT-synchronisition-changes-November-2012/m-p/231410#M6...

 

Instructions for resolving are included in the post.

Greg Martin
Sage
New Member
Posts: 2
Country: USA

Re: remote database sync no longer working.

Hello Greg,

 

Thank you for the information. It has resolved the problem.

 

Louis