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"unlink" Outlook?

Nickel Contributor
Posts: 209
Country: United States

"unlink" Outlook?

Running ACT! (11.0) Version 11.1.183.0, Hotfix 1 and Outlook 2003, SP3. The ACT! feature of attaching emails does not always work smoothly. I have set up Rules in Outlook to automatically long incoming emails to the History tab but this all seems to slow Outlook and Outlook crashes frequently. Is there a way to disable this attaching link between ACT! and Outlook? I would still like to send emails out through Outlook and have the Sent emails recorded in History.
Moderator
Posts: 4,395
Country: USA

Re: "unlink" Outlook?

Delete the Outlook rule to remove auto attaching incoming emails by going to Tools > Rules and Alerts.

 

 

 

Bronze Super Contributor
Posts: 1,170
Country: USA

Re: "unlink" Outlook?

In case it wasn't clear, you don't have to 'unlink' the Act!/Outlook email integration, just delete the custom Outlook rule you created and you are good to go - no more Outlook crashes!