01-03-2010 09:58 AM
Hello Fellow ACT! User.
I use ACT! for Real Estate 2009 and have Microsoft Windows Vista as my operating system. I was in the process of creating a document template in ACT! with Microsoft Word 2003 as my word processor and because the mail merge fields list did not automatically appear, per the instructions I received from ACT!, I attempted to display it via the "Show Field List" option in the ACT! menu. The mail merge fields list did not appear upn me selecting this option. I am not in a position to continue creating my document template for a mail merge because of this seeming problem. Do you know how this might be resolved, and if so, how?
With Regards,
Deepa Chawla
Also An ACT! User
01-04-2010 06:23 AM
Hello Deepa,
Try following the knowledgebase article linked below.
Unable to Access the ACT! Menu Option on the Microsoft® Word or Excel® Tool Bar
Thanks,
01-04-2010 06:23 AM
Hello Deepa,
Try following the knowledgebase article linked below.
Unable to Access the ACT! Menu Option on the Microsoft® Word or Excel® Tool Bar
Thanks,
01-04-2010 04:08 PM
Hi, David.
Thank you for responding and your suggestion. It seems that the solution proposed by this article is not suitable for my situation, as I use Windows Vista for my operating system, and the hotfix, at minimum, is not supported by Windows Vista. I am in the process of communicating with a non-Microsoft affiiliated technical support person to troubleshoot with me.
If you are willing and in a position to offer other suggestions, they are welcomed and appreciated by me.
With Regards,
Deepa
01-05-2010 05:50 AM
01-05-2010 03:03 PM
I did it, David. and my problem is fixed. Thank you, for your help.
Deepa
01-27-2021 11:53 AM
I got "Warning: Potential Security Risk Ahead" when clicking the link provided.
I am using MS Word as part of Microsoft 365.
ACT Pro
Version of Act! 19.2.1460 upgrade 5
Office 365
Database is on my local machine (private database)
Operating system is Windows 10