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"Remember page" on "Social Updates" is grayed out

Accepted Solution Solved
Copper Contributor
Posts: 79
Country: USA
Accepted Solution

"Remember page" on "Social Updates" is grayed out

when I access the Contact's LinkedIn page, for example.

 

Why?

 

 

ACT Pro
Version of Act! 19.0
Office 365
Database is on my local machine (private database)
Operating system is Windows 10

 

 


Accepted Solutions
Solution
Accepted by topic author CraigJ
‎10-03-2017 05:37 PM
Employee
Posts: 109
Country: USA

Re: "Remember page" on "Social Updates" is grayed out

 

Can I have you try:

 

  1. In the upper-right corner of the Social Updates tab, click the back button to be taken back to the LinkedIn search page
  2. Type the contact’s name into the search bar, then press Enter
  3. Click the contact that matches in the search results shown to bring up their profile
  4. After verifying the correct profile, click the Remember this page button to save the page so that the next time you come to the Social Updates tab to look at LinkedIn, this will be the page that displays
  5. Verify that the changes stayed by switching to another contact, then coming back to this one

I recall LinkedIn updated the format they use for the URLs for profiles, resulting in bookmarked pages no longer being valid and I hope this helps.

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All Replies
Solution
Accepted by topic author CraigJ
‎10-03-2017 05:37 PM
Employee
Posts: 109
Country: USA

Re: "Remember page" on "Social Updates" is grayed out

 

Can I have you try:

 

  1. In the upper-right corner of the Social Updates tab, click the back button to be taken back to the LinkedIn search page
  2. Type the contact’s name into the search bar, then press Enter
  3. Click the contact that matches in the search results shown to bring up their profile
  4. After verifying the correct profile, click the Remember this page button to save the page so that the next time you come to the Social Updates tab to look at LinkedIn, this will be the page that displays
  5. Verify that the changes stayed by switching to another contact, then coming back to this one

I recall LinkedIn updated the format they use for the URLs for profiles, resulting in bookmarked pages no longer being valid and I hope this helps.

Copper Contributor
Posts: 79
Country: USA

Re: "Remember page" on "Social Updates" is grayed out

Thank you.

 

Actually, all I had to do hit that backspace button.

 

 


Craig