Community
Showing results for 
Search instead for 
Do you mean 
Reply

"Latest Activities" in Premium 2013

lod
New Member
Posts: 1
Country: USA

"Latest Activities" in Premium 2013

Hi,

 

In the business card view of a contact there is a section called "Latest Activities" with various fields. I undertsand that these fields are populated and cannot be edited directly, however, the latest information(latest e-mails, latest phone calls, etc.) are not showing.

 

I appreciate any help!

 

Thanks,

 

Lod

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: "Latest Activities" in Premium 2013

Hello Lod,
Welcome to the Sage ACT! Community. These are system fields that are triggered by particular activity results:
Last Email: When an Email is sent to the contact
Last Attempt: When a call is cleared with result "Call Attempted" or "Call Left Message"
Last Reach: When a Call is cleared with result "Call Completed" or "Call Left Message"
Last Meeting: When a Meeting is cleared with result "Meeting Completed"
Letter Date: When a letter or mail merge is recorded in the contact's history

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.