07-16-2008 11:44 AM
Can anybody give me advice about an error message reading "Exception has been thrown by the target of an innovation". I have loaded ACT 2008 10.0 on a my laptop with XP Home Edition SV Pack 3. When I try to launch the ACT software, this is the error message I get and then it shuts down.
Any suggestions would be much appreciated.
07-22-2008 06:57 AM
There are multiple reasons that can cause this error. The two common reasons are a damaged Windows profile or damaged Tahoma font.
First, try to create a new Windows admin user. If you're unfamiliar with this process, follow the Microsoft KB linked below.
If you still get the error with a new Windows user, then replace Tahoma font. This can be a little troublesome since you will have to boot into safe mode to replace the font. Refer to your IT if you're uncomfortable with this process.