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"Could not Resolve the Message Recipients" pop up when doing mail merge

Copper Contributor
Posts: 11
Country: United States

"Could not Resolve the Message Recipients" pop up when doing mail merge

Sometimes it happens and sometimes it does not happen. When doing mail merge of 3 names I use for testing I get error pop up  "Could not Resolve the Message Recipients" during the merge for one or more of the recipients. I am using Outlook 2003.

 

It places the messages in the Draft folder (not in Italic) but does not send it. I have to manually go into each message that got this pop up and send it.

 

Henry

Tuned Listener
Posts: 1
Country: Austria

Re: "Could not Resolve the Message Recipients"

[ Edited ]

Hi there.

 

I'm experiencing the same problem and I haven't been able to find a solution to this problem, so I'm bumping this thread up. Sorry for that.

Is there any solution to this problem? No matter how often I try, I keep getting the same error message over and over again. I've rechecked my contacts' e-mail adresses, they're fine and valid.

I am using version "ACT! by Sage Premium 2009 (11.0) Version 11.0.0.367" if that helps.

 

Thanks in advance.

 

Message Edited by noobAT on 11-24-2009 03:57 AM