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purge contacts in outlook and re-sync

New Member
Posts: 1
Country: USA

purge contacts in outlook and re-sync

I had to create a new profile in Outlook in which it has no contacts.  I did a sync from ACT 2012 and it only added new contacts that were added to ACT since the last sync (only 3 out of 1,400+).  I deleted the three new ones in Outlook and now I need to do send all contacts from ACT to the new outlook profile.  How can that be done?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: purge contacts in outlook and re-sync

Hello Ted2,

Welcome to the Sage ACT! Online Community!

 

Here is an article with instructions for resetting the sync tracking files: KB Article 27105

Greg Martin
Sage