06-06-2012 08:46 AM
I have been having EXACTLY this same problem with Gmail. It's extremely frustrating that ACT doesn't let you set SSL or ports. I downloaded a program called Stunnel to perform SSL tunneling on my machine, and now I can receive messages from Gmail in act, but I cannot send them or send test emails.
I used Telnet in Windows 7 to check if the port was connecting:
Microsoft Telnet> set localecho
Microsoft Telnet> set term ansi
Microsoft Telnet> open mydomainnameexample.com 25
and it seems to be connecting there, so this appears to be some issue with act or with Gmail. Gmail might be trying to combat spam by monitoring this port, but that doesn't seem to be the case.
I wish ACT support would just address the problem instead of trying to pawn it off to Outlook (which my company doesn't use).
06-07-2012 06:13 AM
08-22-2012 09:45 AM
I am disappointed that ACT 2011 will not work with SSL email. ACT has become much less useful to me. Is Sage going to solve this problem? Is ACT 2012 better with respect to email comptibility?
If not, does anyone have a recommendation on a contact manager program that allows the use and tracking of email messages?
10-11-2013 05:29 PM
I'm also having problems with Sage Act Pro 2011. I get it all set up and it works for several months, then one day I open it up and click "write" and it tells me that my email "has not been set up" when it has been for months. I go in and use the same exact setup I always use and sometimes it takes a day or two re-entering information several times, restarting my computer a few times and finally it will work again for a few months.
Anyone have any idea what's going on?