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problem starting act

New Member
Posts: 1
Country: Australia

problem starting act

we have a small busniess with three networked computers the install went fine a two of them but on the thrid one when the computer first logs into windows a message comes up that says registry access is not allowed. i closethe dialogue box and attempt to open act and the same message appears does any one have any ideas about this issue.

Copper Super Contributor
Posts: 28
Country: India

Re: problem starting act

[ Edited ]

Hi,

Take a backup of the registry first by following the act kb article "How to Back Up the Registry on a Windows Operating System", then try giving permission for "Everyone" or atleast for that windows user that is having the issue to the following keys in the registry "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft" and "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Security", then see if you are able launch act. Smiley Happy

If we could know the OS of the machine that is having the issue it would be helpful.

 

Thanks,

Saranyan. 

Message Edited by Snowflake on 06-04-2009 05:48 PM