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problem installing

gdp
New Member
Posts: 32
Country: USA

problem installing

[ Edited ]

I'm trying to install ACT PRO 2012 after upgrading from XP to Windows 7.  Upgrade went fine but during the ACT install, I get Error 1603 while it is installing ui.dll

Any help would be appreciated.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: problem installing

Hello gdp,
The 1603 is general installation failure, that can be caused by several factors. This Knowledgebase article provides possible causes and solutions:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1938...

You may also want to look at this KB article, which is specific to Windows Vista and Windows 7:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2283...

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.