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problem deleting "record manager" - supposed to be on one record BUT automatically shows up on ALL records....HELP

New Member
Posts: 1
Country: USA

problem deleting "record manager" - supposed to be on one record BUT automatically shows up on ALL records....HELP

Hi All,

 

Ok, so I have about 100-200 contacts in ACT and the same name automatically appears on each contact when it should just be on one contact----it show up down below under "record manager" after hitting "history"----I can't delete it----I want to delete just the name.  Any and all help/advice will be greatly appreciated

 

Thanks,

Sherrill

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: problem deleting "record manager" - supposed to be on one record BUT automatically shows up on ALL records....HELP

The Record Manager will be a user in the Act! database - usually the one that entered the contact or history