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pro 20.1.120 8. Not syncing with outlook contacts and calendar.

Copper Contributor
Posts: 35
Country: Canada

pro 20.1.120 8. Not syncing with outlook contacts and calendar.

The sync from Outlook isn't working.   The history of activities and contacts synced shows 0001-01-01

 

Could really use some assistance.   

 

Thanks.

 

Peter

Nickel Contributor
Posts: 260
Country: Canada

Re: pro 20.1.120 8. Not syncing with outlook contacts and calendar.

Which version of Outlook are you using? I believe that aspect of integration was rewritten in 20.1 and that Outlook 2010 was dropped from the support list.

 

Mark Rogers
Act! v20 Update 9, Topline Designer
Office 365 SBP
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Copper Contributor
Posts: 35
Country: Canada

Re: pro 20.1.120 8. Not syncing with outlook contacts and calendar.

As you can see I like to wait a long time before replying.   Sorry bout that. 

 

I use Office 365 for business.   The problem I think, is that I got a new PC and something is not set right.   The odd thing, is that contact emails are going to my contact history and not the contacts themselves.  Also, when I check the sync history the dates are 0001-01-01.   

I have used Act since 2001 and never had one good year without all sorts of issues.