09-20-2010 01:10 PM
I am converting ACT! 200 to 2010 and in doing so can't get the new version recognize the phone number fields that I previously used. It only sees them as character or number fields. Suggestions?
Thanks in advance.
09-21-2010 08:38 AM
If I am interpresting correctly, you are converting an Act! 2000 database to Act! 2010...
When you open a copy of your 2000 database in Act! 2010 (be sure to change the file type from pad to Act! 3/4/5/2000 or 6), during the wizard it will ask you if you are doing a Standard or a Custom conversion.
If you have additional custom phone numbers that you created in Act! 2000, then you will want to run the Wizard in Custom mode and this will allow you to select those phone numbers and import them as phone numbers...