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phone dialer icon is greyed out

New Member
Posts: 3
Country: United States

phone dialer icon is greyed out

Hello, hope you are all well!!  I have a phone dialer challenge, as described above.


Please advise.


Thank you!


Stuart S.



Silver Elite Contributor
Posts: 3,433
Country: United_Kingdom

Re: phone dialer icon is greyed out



Have you set up the dialer in ACT! under Tools > Preferences > Communication > Dialer Preferences?


This is where you tell ACT! what modem to use.


When you've done that the Phone Contact icon should appear.



Jeff Granger
UK ACT! Specialist and Trainer

ACT Training Throughout The UK
Nickel Elite Contributor
Posts: 957
Country: USA

Re: phone dialer icon is greyed out



If previous solution does not work, let me know.


That wasn't much info to go on.  Did you by any chance recently install some fax software add-on ?

Cheers - FSB

Bill Williams - Owner / ACT! Consultant / Trainer at Fill Staff "ACT! FOR RECRUITERS"
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