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object reference not set to an instance of an object

New Member
Posts: 1
Country: USA

object reference not set to an instance of an object

"object reference not set to an instance of an object"  This error appears in last two weeks when attempting to print labels or reports without changing the layout. I've ordered the same print outs for years. Now it gives me this error. Thanks for any help!

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: object reference not set to an instance of an object

Hello Deborah,

Welcome to the Sage ACT! Online Community!

 

This error is often an indication of corrupted Sage ACT! Preference files.  Use the 'Alternate Method: Manually Rebuild Preferences' section of the following article to try and resolve this issue:  KB Article 14770

 

If this does not resolve the issue:

- What version of ACT! are you running?

- What is your computer operating system?

- Are you the only user of this database?  If no, are others also experiencing the issue?

- Is this database physically located on your computer?

Greg Martin
Sage