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not being able to log in easily on to sage shared by main computer

New Member
Posts: 2
Country: USA

not being able to log in easily on to sage shared by main computer

How do I get back into sage 2012 from my dell computer with windows vista program. I share sage database with another computer that has windows xp program. I was able to get into sage  before with the user name "act" and a password before on my windows vista, dell computer as of last Thursday, but Friday morning I couldn't log in. I don't know what happened. I registered this morning with sage, because one of your representative said, I could do this so I could be able to log in easily without out any problems, also stated that it would be free to do this on line. Please help me

Copper Super Contributor
Posts: 53
Country: UK

Re: not being able to log in easily on to sage shared by main computer

Maybe the "administrator" has changed the permissions, or something has happened to the "sharing". Windows vista is notorious for updates changing permissions and stopping things being "shared" that "shared" quite happily before.
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: not being able to log in easily on to sage shared by main computer

Is it just not accepting your user/pass or are you getting another error?

If just user/pass, you can ask the ACT! database admin to change you password.