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not all data Synchronized

Tuned Listener
Posts: 15
Country: Australia

not all data Synchronized

Hi, running act 2009 and had an issue where data from the publisher database (activites) did not sync to the remote database. Now when the user syncs the publisher database will not sync the missing activities as it thinks it already has. (All new data is in the sync as per normal though)

Tuned Listener
Posts: 15
Country: Australia

Re: not all data Synchronized

bump

Bronze Super Contributor
Posts: 1,170
Country: USA

Re: not all data Synchronized

Any thoughts on what preceeded those particular activities not syncing?

 

The way they were created...  Sync with a PDA...  Recurring that were changed...

 

You can probably spend a bunch of time troubleshooting and futzing about, but probably the simplest solution would be to just cut a new remote for the user after making sure all their data is in the master...