10-08-2010 01:59 AM
When I create an 'E-mail message (from template)' and send it, it does not log it into history, however using 'other document (from template)' (i.e. an adt template opened by word) does create history as does creating an email from the main email menu button in act.
Is this normal behaviour or have I got an issue? (and how do I fix it?)
Thank you everyone.