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new contact input

Tuned Listener
Posts: 16
Country: United States

new contact input

i was a beta tester for the act 2010 forum and since the final installation i have been noticing a glitch in my program.  when i load in a few new contacts the task from the previous contact will carry forward to the new contact input screen.  it will have the previous contact info in the task description.  this also happens at times when i am in the task mode and am adding a new task to the database.  what is causing this?
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: new contact input

Which version of Act! do you currently have installed?  Have you tested this with any other database (demo)?

 

When you move to the new screen, if you click the F5 key (Refresh) will that correct the data displayed?

 

What is the environment on which Act! is running:

- Computer OS?

- Amount of memory?

- Shared or local database?  If shared, does anyone else experience this?

Greg Martin
Sage
Tuned Listener
Posts: 16
Country: United States

Re: new contact input

i'm running:

act 2010

windows xp

2g mem

local database

one user

 

 

i've tried the F5 but  nothing happens.  from the task list if i click on the name of a contact i will get the activity for that contact.  if i do a lookup and then use the arrow to go to the next contact the activity will stay the same as the original contact displayed.

 

 

roger