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need to reset password

Copper Contributor
Posts: 120
Country: USA

need to reset password

hi there,

i can't remember the password, thought it was written down. Is there no way to reset it without having a service plan with ACT? I would like to get it done quickly

thanks

Copper Contributor
Posts: 120
Country: USA

Re: need to reset password

bump

it looks lke it is a minimum 2 day process to get pasword reset through Sage. Is there no 3rd party way to do it? What a hassle, I can't believe they make it this difficult

Bronze Contributor
Posts: 955
Country: Australia

Re: need to reset password

There are some workarounds out there if you do a search on the internet but do you have another login to the database and if this other user is an administrator then you can reset the password from within tools define users.

 

 

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.
Copper Contributor
Posts: 120
Country: USA

Re: need to reset password

i don't have any other users set up