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need help with error code when tryin to back up

New Member
Posts: 2
Country: USA

need help with error code when tryin to back up

lets start with basics

 

running windows 10 home

ACT V17

 

I am trying to back up my database before moving it to a new computer.  but every time i go to back up i get the following error message:

 

item has already been added.key in dictionary: 'Z:\' Key being added: 'Z:\'

 

any help would be appreciated. 

 

Scott

Nickel Super Contributor
Posts: 328
Country: Germany

Re: need help with error code when tryin to back up

This error can occur when attempting to create the backup on a mapped network drive.
Attempt to disconnect and then remap the drive to resolve this issue. Please consult your Network Administrator or Windows® documentation for more information on this process.

Andreas Schlesselmann
Melville-Schellmann GbR
Germany
www.melville-schellmann.de
New Member
Posts: 2
Country: USA

Re: need help with error code when tryin to back up

Thanks for the advice worked perfectly.........amazing help.......act customer service would not help me.......

Nickel Super Contributor
Posts: 328
Country: Germany

Re: need help with error code when tryin to back up

Hi Scott, could you do us a favour and mark my reply as a "Solution"?

Andreas Schlesselmann
Melville-Schellmann GbR
Germany
www.melville-schellmann.de