I am using ACT! 2007 with the ACT! email program. When I try to do an email merge to multiple contacts from a template, some of the apostrophes turn into these â€™ . I have tried several templates and I get the same thing. I am using the ACT! word processor, but I tried using Word, and I still got the same thing. But, if I use the Write>Email Message (from template) option rather than the mail merge tool, the email comes out fine. Could you guys help me out? What's going on?
You were right. My language settings were fine, but for some reason I did indeed have two different kinds of apostrophes in my template. I replaced the bad ones with the good ones and my merge was successful. Thank you very much, sir.