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missing tab

New Member
Posts: 4
Country: USA

missing tab

We had a custom tab made for us that appears on the main group page. We are in the process of upgrading our computers and when we reinstall ACT the custom tab is no longer there. Anyone know where I can go to find it and get it restored? TIA

Bronze Contributor
Posts: 1,394
Country: USA

Re: missing tab

Hi JMoulton.

 

You should be able to fix that in Tools | Design Layout | Contacts

Then click on Edit | Tabs

 

You should then see a selection list of the tabs to show.

 

Hope that helps.

 

John Purdy
ACT! Premium 2016 (V. 18)
Dell XPS Ultrabook with 4GB, Win 10 Pro, & Office 365, 32bit
New Member
Posts: 4
Country: USA

Re: missing tab

Thats where I thought I remembered doing it before but my Design Layout is all grayed out and will not let me click on anything.... any ideas?

Bronze Contributor
Posts: 1,394
Country: USA

Re: missing tab

This may be a stupid question, but do you have administrative priviledges to change the layout?

John Purdy
ACT! Premium 2016 (V. 18)
Dell XPS Ultrabook with 4GB, Win 10 Pro, & Office 365, 32bit
New Member
Posts: 4
Country: USA

Re: missing tab

No I dont- but the admin that is assigned to this cant get it on theirs either

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: missing tab

What version of Windows are you using? What is the UAC setting? Is the Windows firewall turned on?

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 4
Country: USA

Re: missing tab

I am using Windows 7- the firewall is off. What is the UAC setting and where can I find it to check?

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: missing tab

The User Access Control. It's in the control panel but the location varies with different systems. Try a Google search for specific information.

 

In the lean time try starting the ACT! program by right clicking on the desktop icon and selecting Run as Administrator.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 1
Country: USA

Re: missing tab

When I changed my monitor resolution to a lower setting,  I lost my custom tab (even though there was plenty of blank area to the right of the last tab). I have to have my resolution set to at least 1360 pixels wide for the custom tab to show up. 

Moderator
Posts: 131
Country: United_Kingdom

Re: missing tab

Have you also tried checking that you are using the correct layout? It could be the case that the custom tab was added to a different layout than you are currently displaying:

 

Screenshot 1.png