09-05-2008 01:51 PM
With Act! 2009 and Office 2007 on a Vista Home Premium sytem I am now receiving an error "Attempted to read or write protected memory. This is often an indication that memory is corrupt". This does not occurr with the ACT WP, nor does it occur with an email merge using Outlook. When you close act the merge that was requested is shown as an open file though it was never visible. This all started on Monday, everything worked last week. Support is at a loss. Has anyone else experienced anything similar?
09-06-2008 08:49 AM
I have not seen this particular problem, but here is what I suggest.
If these things don't work, it is possible the Act! program may be corrupted and may require reinstallation.
09-06-2008 03:11 PM
Perhaps your merge template is corrupted. Have you tried creating a simple Word Template through Act! and then merging? Have you checked to make sure you template is not Read/Write protected? Have you tried a merge using the Demo database? If it only happens during a merge, these are the things that will do it.
Finally, have you performed a disk scan to ensure your Pagefile isn't damaged?
09-07-2008 10:03 PM
Wow, sounds like you've got a tough one. I something just as strange when I was using Act! 2008. Out of nowhere, I was no longer able to import into an existing database...a function I do every week or two. I finally tracked down the problem to a Windows corruption. I made the mistake of running CCleaner and it altered/removed a necessary component in the Registry. When I moved the database to another PC, it work just fine, so it was definately the windows.
So, I guess what I'm suggesting to confirm is using the database on another PC. If you are able to merge, then you know it is most like the windows that is corrupted. If it still doesn't do it, then it is probably the database.
10-29-2010 04:20 PM
I just got this same problem been doing the same mail merge every week for about 2 years and now this error message??? a bit strange will try the solution and report back