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mail merge emails get stuck in drafts folder

Copper Contributor
Posts: 17
Country: United States

mail merge emails get stuck in drafts folder

i have act 2009 v 11.  i've seen this problem listed 2 years ago, so i'm wondering if there's something new on this.  if i do a mail merge of 100 emails, 20 or 30 go out, the rest get stuck in the drafts folder.  i have to open EACH ONE and hit send.  very time consuming.

 

how do i solve this problem?

 

thx

 

tg

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: mail merge emails get stuck in drafts folder

What full build of ACT! (from help | about)?
What email client (Outlook, Outlook Express, Internet Mail)?

You might find it's a limitation of your ISP blocking mass emails or Outlook being overloaded with all the sent emails. If so, you might find it worth-while looking at SwiftPage:
http://www.swiftpage.com/partners/partner.asp?Partner=GLComputing.MLazarus
Copper Contributor
Posts: 17
Country: United States

Re: mail merge emails get stuck in drafts folder

11.1

Outlook

 

i don't think it's my isp, because it happens even with a small number of emails in the merge.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: mail merge emails get stuck in drafts folder

How small?
Some ISPs are blocking under 20 emails sent during the same connection