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lost email link

New Member
Posts: 5
Country: USA

lost email link

System is no longer sending email.  I get the error "object reference not set to an instance of an object."  What do I do ???

New Member
Posts: 5
Country: USA

Re: lost email link

I am using Sage ACT! Pro 2012 Version 14.1.108.0, as well as Outlook 2010.  I recently had viruses removed from my computer (it was locking up) ... and now when I boot, I also must give permission on each boot to allow Sage ACT! to make changes to my computer.

 

Hope someone can help!

 

rrrun

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: lost email link

Hello Rrrun,

Welcome to the Sage ACT! Online Community!

 

If Vista/Windows 7, try running Sage ACT! using the 'Run As Administrator' option: close ACT! > right click on ACT! icon > select 'Run as administrator' > test.

 

If that does not resolve the issue, here is an article with further instructions: KB Article 21040

Greg Martin
Sage
New Member
Posts: 5
Country: USA

Re: lost email link

I was on today with tech support ... and they directed me to change my computer settings to "let all programs make changes to your computer without asking permission."  That has apparently solved the problem (and I worry that it has left me more vulnerable to viruses, which caused my computer melt down in the first place).