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lost data field

New Member
Posts: 1
Country: USA

lost data field

I was correcting something in my Act 2009 database Contact layout and lost a field without knowing it.  When I saved the changes, the field and all the data in it has disappeared from the Contact record.  Is there a way to get it back?

 

I still have this field and its data in my Android device.  Also, I use Carbonite for backup.  Any ideas?

 

Rich

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: lost data field

Hello Rhuttner,

Welcome to the Sage ACT! Online Community!

 

If you were working with the layout designer, it is most likely that you simply removed the field from the layout - not the database.  You can verify if the field still exists (with data) through the Contact List view.  On the Contact List view, customize the columns displayed by selecting View > Customize columns > add the field to the right hand column and click OK. 

 

If it still exists, you will just need to re-add the field to the layout (Tools > Design Layout > Contact).

Greg Martin
Sage