Showing results for 
Search instead for 
Do you mean 

issue syncing ACT v20 with Outlook

New Member
Posts: 1
Country: USA

issue syncing ACT v20 with Outlook

Hi ACT community, I'm having an issue syncing ACT v20.0159.0 Update 6 with Office 365 version 1801 (Build 9001.2138) click to run (32 bit). This is a new Lenovo computer running Windows 10 Home version 1709. This is a 64 bit operating system. I've installed Office 365 first, then ACT. I am a single user not networking. using ACT Pro. If I delete all the contacts in Outlook, the contacts from ACT will populate in Outlook, but once I try and do a 2 way sync I get an error. Screen shots are attached. This is literally driving me crazy!!


Posts: 1,376
Country: United_Kingdom

Re: issue syncing ACT v20 with Outlook

One thing to try - try running Act and Outlook as admin (right click> run as admin) before syncing.

I'd also recommend checking out this KB: