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invisible or deleted Mails via Act

New Member
Posts: 2
Country: Switzerland

invisible or deleted Mails via Act

We are using Act 2012 Pro version on an win xp (I know it's xp ,but the user insist on it).

It worked fine til this morning. The user turned on his PC and all emails were "invisible" or deleted.... having no idea what happened.

He uses the Mail editor via Act and everything worked fine.

No, he didn't deleted the emails.

 

As i'm not an IT professional I would like to ask you if you have any idea what happened.

No other person had access to the pc and he did't deleted anything.

 

I find this really interesseting...

 

thanks for your help

Nickel Elite Contributor
Posts: 934
Country: USA

Re: invisible or deleted Mails via Act

[ Edited ]

I'm just guessing without more info - but reference the ACT! email recovery tool in this list of kb items

http://kb.swiftpage.com/app/answers/list/kw/ACT%20emails%20missing/search/1 

  and  http://kb.swiftpage.com/app/answers/detail/a_id/28982/kw/ACT%20emails%20missing   - cheers - FSB

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html
New Member
Posts: 2
Country: Switzerland

Re: invisible or deleted Mails via Act

Thanks for your help.
Will try it ....hopefully it will work^^