02-20-2008 05:28 AM
02-20-2008 08:57 AM
The thing to remember you can only map a single field to the Notes section per import.
10-14-2008 09:02 AM
anyone ever done an import from csv, NOT mapped any field to the Act notes, but gotten a blank note entry for EVERY sinlgle contact after the import? other than that, the import went fine...over 3000 contacts...
Act 2007 9 Premium for workgroup btw.
10-20-2008 08:41 AM
Yes, problem solved, with about 2 hours spent on the phone with support, we eventually figured it out...
-restore a backup of your database, BEFORE you loaded the .CSV and gottten the phantom note per every contact.
-now, importantly, you need to actually walk over to the server your database actually resides on and do the next few steps. DO NOT do it from a workstation that is connecting to the database across the network!
-on the server, go to Tools, Database Maintenance, Check and Repair. Let this do its thing.
-now, right after the check and repair, make sure the .CSV file you want to import is on the server somewhere, and import as normal. Again, I highlight that everything is local on the server machine, the Act database, as well as the .CSV file.
-for me, when the import was done, I had no problems!
Hope that helps!