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how to change the Phone Number Format Automatically ???

SKT
New Member
Posts: 2
Country: United_Kingdom

how to change the Phone Number Format Automatically ???

Hi,

 

Ive just installed ACT pro 2013, but the phone numbers are coming up in USA  (000) 000-00000 and I need to change the format to UK ?  help please :-)

Copper Elite Contributor
Posts: 232
Country: Germany

Re: how to change the Phone Number Format Automatically ???

Hi,

 

act! is using the USER-Country as default for new contacts. So if you create a new contact in act, and this is autoassigned to USA, then you probably did not set the country in your "my Contact" as soon you defined the country in your contact, all new contacts will be auto-assigned to the same country.

 

regards

 

Ingo Lange

ACC since 1995
Developer of Addons for ACT

CrmAddon Factory
+1 203 541 0040
SKT
New Member
Posts: 2
Country: United_Kingdom

Re: how to change the Phone Number Format Automatically ???

Please can you tell me how I can change this??

Copper Elite Contributor
Posts: 232
Country: Germany

Re: how to change the Phone Number Format Automatically ???

when you  open act, it starts with your user record

there you must select in the country United Kingdom, or what ever your OS is giving you as the name for your country.

 

if your entry in Country differes from what windows is showing as country, then act will allways display +1

 

the following link shows how to ajust Windows country to ACT country

 

and btw, if you are using a phone system with Tapi, you might want to consider Dial-it, this will allow you also to identify incoming calls and pop the contact.

 

if you want to use your act! contacts on your Smartphone, you should consider Handheldcontact

 

regards

 

Ingo Lange

+44-203-0269402

 

ACC since 1995
Developer of Addons for ACT

CrmAddon Factory
+1 203 541 0040