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how to attach old emails

New Member
Posts: 17
Country: Australia

how to attach old emails

How do I attach old emails in outlook to the contacts created in the ACT database?

 

I know how to do it one at the time, but how do I do it in one go?

 

Thanks.    

Bronze Contributor
Posts: 1,396
Country: USA

Re: how to attach old emails

Good morning mlk49.

 

Out of the box I don't believe tht is possible.  Possibly one of the consultants can give you an idea of what's involved to get that done.

John Purdy
ACT! Premium 2016 (V. 18)
Dell XPS Ultrabook with 4GB, Win 10 Pro, & Office 365, 32bit
Bronze Super Contributor
Posts: 1,679
Country: Australia

Re: how to attach old emails

If one of the consultants/Sage staff has a way of doing this, other than one at a time, I'd love to know as well.

Ben.

Highlighted
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: how to attach old emails

If you are referring to attaching emails to existing ACT! contacts, you can use the Quick Attach to do multiple emails.  Highlight multiple email messages within Outlook > then click the Quick Attach option.  You will receive the message "Messages will be attached to ACT! contacts."

Greg Martin
Sage