help - trying to retrieve database

[PattyFlo]

Act Pro 2012

I'm going on 2nd day of a very frustrating experience.  Hours and hours on hold - unhelpful emails - no support.

Can you help?

My computer died without warning, so no "backup" per se.   Luckily hard drive is intact.  I installed my hard drive into new Dell.  It is now the F drive.  All data is still there.

I reinstalled ACT Pro 2012, go into "open an existing database"  Find the database on the F drive and click, but get this message.  "the SQL database instance is unavailable" 

Any ideas?

Thank you

[Roy_Laudenslager]

Try starting using the ADF option. The pad file is pointing to the old computer and drive designation.

[PattyFlo]

That one tells me I don't have permission to open the file - Thanks for trying to help me out.

[Roy_Laudenslager]

Try starting ACT! by right clicking on the icon and selecting Run as Administrator. That should work. If it does I would do a backup of the databse in ACT! and then do a Restore As with a new name to your new hard drive.