03-03-2015 09:47 AM
Act Pro 2012
I'm going on 2nd day of a very frustrating experience. Hours and hours on hold - unhelpful emails - no support.
Can you help?
My computer died without warning, so no "backup" per se. Luckily hard drive is intact. I installed my hard drive into new Dell. It is now the F drive. All data is still there.
I reinstalled ACT Pro 2012, go into "open an existing database" Find the database on the F drive and click, but get this message. "the SQL database instance is unavailable"
03-03-2015 09:55 AM
Try starting using the ADF option. The pad file is pointing to the old computer and drive designation.
03-03-2015 10:29 AM
Try starting ACT! by right clicking on the icon and selecting Run as Administrator. That should work. If it does I would do a backup of the databse in ACT! and then do a Restore As with a new name to your new hard drive.