05-12-2010 12:10 PM
ACT! is unable to connect to the sync server. Check to be sure "accept incoming sync" is enabled in the main database and that the Network sync service is running. Also be sure you are connected to your network
i've tried multiple things out of the knowledge base, i have sync on, same version, same update, same network, i must be missing something out please help
05-12-2010 01:48 PM
05-17-2010 08:42 AM
yes it worked when we had the database on the desktop and synced the laptop to it, but now we have the database on the laptop and the desk top won't
sync to it. the laptop is connected to the net work wirelessly, is that a problem?
yes i have diabled the firewall on the server and the client, and i am running xp on both units
it a work group through windows
we only have the 2 that sync. crazy thing is, is that we can get on to each other's unit through the network but it is just act that is not working.
i jus bought 2010 and am about to install it, should this be fixed first before i proceed?
05-17-2010 01:12 PM
First, upgrading to a newer version won't fix a remote that can't connect and sync.
It sounds like you have moved your databases (host and remote), if that is the case - you will need to update the synchronization information to point to the appropriate computer name. Review the steps in this article and ensure that your host and remote are updated to reflect the correct information: