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help finding contact information from system backup

New Member
Posts: 5
Country: USA

help finding contact information from system backup

I have actpro2011 and my computer crashed. I did a system backup on external drive. I restored computer and redownloaded actpro2011 but i cannot find where my copies of my contacts would be. Is there a specific file i can search for or am i doomed.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: help finding contact information from system backup

Were you not running backups with the ACT! scheduler? Make sure you set that up now.
System backups won't usually copy the open SQL files properly... then the system backup can backup the ZIP files

 

You might be lucky, try this ACT! Knowledge Base article -

http://kb.sagesoftwareonline.com/app/answers/detail/a_id/23392