12-17-2014 03:57 PM
i am trying to integrate my contact with google and even after giving access to google i go back to integration screen .it does not allow me to check mark the sync contact , it is greyed and i can not go further , is there any info on this ?
12-18-2014 09:37 AM
This function in ACT, is currently broken, and Swiftpage has not provided a solution or a timeframe for even fixing it. Don't waste your time calling tech support as they likely will tell you that they will be glad to assist you with this and waste a lot of your time. (Trust me, I already did this ).
There is a Knowlege Base article on the Swiftpage support website that acknowleges this issue, but tech support won't tell you that for some reason.
I started using a program called Companion Link, which works perfectly with my version of ACT 14 ( 2012 ). You can even get a 14 day free trial to see if it is to your liking. To be honest, I think it works far better then the ACT solution to properly synchronzie between your Google account and ACT.