02-07-2012 01:19 PM
I have been using ACT over 20 years and am now using Pro 2011. Here's my problem. Usually, I click on Act and my contact data base pops up. BUT...recently the silly thing has decided to take me to a Tutorial which I neither need or want. I just want my DB. How can I get rid of this tutorial and get my DB back?
02-07-2012 01:47 PM
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
02-07-2012 03:05 PM
Thanks so much for the suggestion. I followed to the letter. I discovered 'Contacts' was already entered as the opening page, but I did click apply and OK and restarted.
This time it again came up on the Welcome/Tutorial page, BUT...the sign in option also came up overlaid, so I proceeded and behold it worked. Actually I do not need the sign-in or a pass word since I am the only user, but, I WILL leave well enough alone.
Now to see if it will stand the test of time.
Again...thanks loads for the suggestion. So far so good. If it does not hold I'll let you kmow.
Ormond by the Sea, FL
02-07-2012 07:29 PM
I was away tonight for a couple of hours. When I came back I again tried to bring up my Act Contacts. Unfortunately I got the same old thing....the Tutorial. This afternoon your suggestion worked three times in a row. Tonight it does not work. Dissapointing. Any other ideas would be appreciated. George Goldtrap
02-08-2012 06:46 AM
In your Startup Preferences, you can specify that you would like to open the database you had open last, or some named database. I am guessing that either would work fine for you.
The tutorial is just a part of the Welcome Screen now. I guess it didn't used to be that way.