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errors on e-mail merge

New Member
Posts: 6
Country: USA

errors on e-mail merge

When attempting to do an email merge (either single contact or several), I keep getting 2 error message boxes, an ACT error message box  which says "A dialog box is open, close it and try again", and another Internet Explorer error box which says "One or more Active X controls could not be displayed"  I am using ACT 2007 single user, and MS Word as my Act word processor.
Any help out there??
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: errors on e-mail merge

Try this ACT! Knowledge Base article for ActiveX - http://tinyurl.com/24av53
 
When that dialog box doesn't open, hopefully the other error will go away
New Member
Posts: 6
Country: USA

Re: errors on e-mail merge

Thanks Mike, I had looked all over knowledgebase and cound not find anything.
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: errors on e-mail merge

New Member
Posts: 6
Country: USA

Re: errors on e-mail merge

yes I got it. Thanks.