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envelope template problem

New Member
Posts: 1
Country: USA

envelope template problem

When I go to print an envelope lately, it wants to print on a full sheet of paper.  I can "reflow" to envelope size, but that didn't used to be the case.  They used to print properly.

When I go to "edit template" it says 8.5 x 11, and is not accessible for changing.  So how do I change it back to where it was?

Any assistance would be appreciated.

Platinum Elite Contributor
Posts: 6,711
Country: USA

Re: envelope template problem

The cause may be the printer driver, it may not have specific sizing for the #10 envelope. The best solution is to leave the page format at 8 1/2 X 11 and adjust the page margins so that the field positions match where the printer feeds the envelopes.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer