05-17-2012 09:15 AM
When I go to print an envelope lately, it wants to print on a full sheet of paper. I can "reflow" to envelope size, but that didn't used to be the case. They used to print properly.
When I go to "edit template" it says 8.5 x 11, and is not accessible for changing. So how do I change it back to where it was?
Any assistance would be appreciated.
05-17-2012 09:32 AM
The cause may be the printer driver, it may not have specific sizing for the #10 envelope. The best solution is to leave the page format at 8 1/2 X 11 and adjust the page margins so that the field positions match where the printer feeds the envelopes.