I am trying to embed the contact field (or any other field) in the hyperlink in my template. When I generate the emails, the contact name is not substitured for the field. I just see <contact> as part of my url. The substitution work fine so long as it is not in a hyperlink. How can I get fields embedded into my hyperlinks?
This is for a friend of mine who I am trying to help. He is using Act 2008 with the Act! Word Processor. He is open to using something else if we can make this happen. The goal is to be able to get an email notification when a client has clicked on one of the links in his email. The notification will include which customer clicked on the link, not just that someone visited the web site. If we could embed the customer ID or name into the link we can make it work. Or maybe there is another way to accomplish this?